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CONTACT DETAILS
FREQUENTLY ASKED QUESTIONS
Quality Garden Tools are an Internet and mail order retailer selling branded power and hand tools at discounted prices.
Our delivery charge is £3.95 on all orders under £100.00 and free thereafter. The only exception to this is for wheelbarrows which incur a supplement of £5.00 due to their bulky nature. Unfortunately we can't deliver large watering cans or wheelbarrows to Northern Ireland or any of the islands around mainland Britain.
We accept all major credit cards except American Express.
Yes! Not only do we use Sagepay and PayPal secure payment services, but we also have ID authority credentials and SSL certification.
No! We comply with the requirements of the Data Protection Act and Privacy and Electronic Communications Regulations. We do not pass your details to other companies and do not send you SPAM e-mails. We recommend that you visit: www.ico.gov.uk to discover your rights in full.
You are always welcome to ring us on: 0800 783 2202, write to us at: Quality Garden Tools, P.O. Box 80, Virginia Water, Surrey, GU25 9AB. or e-mail us at: info@qualitygardentools.com
Of course! We run a mail order company and so you are always welcome to ring us on: 0800 783 2202 to place your orders with a real person!
We hope that our products will never disappoint or be defective in any way. However, if you do decide to return them then please send your items to: Quality Garden Tools, P.O. Box 80, Virginia Water, Surrey, GU25 9AB, or call us on: 0800 783 2202 for assistance.
TECHNICAL QUESTIONS
Please ring us on: 0800 783 2202 - if we can’t answer you, then we will get the manufacturer to ring you back or furnish you with the manufacturer’s helpline if that is more convenient.